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Terms & Conditions

Website: www.azuvia.lk

Business Name: Azuvia | Home & Office

Registered Address: [91, Sri Darmaraama Rd, Colombo 9, Sri Lanka]

1. Introduction

Welcome to Azuvia | Home & Office (“we”, “our”, “us”). By accessing or using our website and purchasing products from us, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before using our services.

2. Eligibility

You must be at least 18 years old or access the site under the supervision of a parent or legal guardian.

By placing an order, you confirm that you are legally capable of entering into a binding contract under Sri Lankan law.

3. Products and Pricing

  • We make every effort to display product images, descriptions, and prices accurately.
  • Prices are listed in Sri Lankan Rupees (LKR) and include applicable taxes unless otherwise stated.
  • Prices and availability are subject to change without prior notice.
  • Some furniture may require assembly; product descriptions will indicate this where applicable.

4. Orders and Payments

  • Orders can be placed through our official website or authorized channels only.
  • We accept major payment methods including credit/debit cards, bank transfers, and cash on delivery (where available).
  • Your order will be processed only after successful payment confirmation.
  • We reserve the right to cancel or refuse any order if payment verification fails or stock is unavailable.

5. Delivery & Shipping

  • Deliveries are available across Sri Lanka through our logistics partners.
  • Delivery times may vary depending on your location and product availability.
  • Any delays due to transport or unforeseen circumstances will be communicated promptly.
  • Customers are responsible for providing accurate delivery information.

6. Returns, Exchanges & Refunds

  • We accept returns or exchanges within 7 days of delivery for defective or damaged products.
  • To be eligible for a return, the product must be unused, in its original packaging, and accompanied by proof of purchase.
  • Customized or made-to-order items cannot be returned unless defective.
  • Refunds will be processed via the original payment method within 7–14 business days after inspection.
  • For returns, contact our support team at [Insert email/phone].

7. Warranty

  • Selected products may include a limited manufacturer’s warranty covering defects in materials or workmanship.
  • The warranty does not cover damages caused by misuse, accidents, improper handling, or normal wear and tear.
  • Warranty terms vary by product; please refer to individual product pages.

8. Intellectual Property

All content on this website — including text, images, logos, graphics, and design — is the property of Azuvia | Home & Office and is protected under Sri Lankan copyright and trademark laws.

You may not reproduce, distribute, or use our content without written consent.

9. Limitation of Liability

  • Azuvia shall not be liable for any indirect, incidental, or consequential damages arising from the use or inability to use our products or website.
  • Our total liability shall not exceed the amount paid by you for the product purchased.

10. Privacy Policy

Your personal information is handled according to our Privacy Policy, which explains how we collect, use, and protect your data in compliance with Sri Lanka’s Personal Data Protection Act (PDPA).

11. Governing Law & Jurisdiction

These Terms and Conditions are governed by and construed in accordance with the laws of Sri Lanka.

Any disputes shall be subject to the exclusive jurisdiction of the courts of Colombo.